Hiring Software Engineer For Ominium Software

Hiring Software Engineer For Ominium Software

Overview

Company Profile:

Ominium Software

Job Description:

Software Engineer/ Technical Support

Skills Required :

    • Research and identify solutions to software and hardware issues
    • Diagnose and troubleshoot technical issues, including account setup and network
      configuration
    • Ask customers targeted questions to quickly understand the root of the problem
    • Track computer system issues through to resolution, within agreed time limits
    • Talk clients through a series of actions, either via phone, email or chat, until
      they’ve solved a technical issue
    • Properly escalate unresolved issues to appropriate internal teams (e.g. software
      developers)
    • Provide prompt and accurate feedback to customers
    • Prioritize and manage several open issues at one time
    • Prepare accurate and timely reports
    • Maintain jovial relationships with clients
    • Knowledge of HTML,PHP, Java Script,Bootstrap, MYSQL,CSS,XML
    • Good understanding of computer systems,mobile devices and other tech products.
    • Ability to diagnose and troubleshoot basic technical issues
    • Excellent problem-solving and communication skills
    • Ability to provide both written and verbal step-by-step technical help.

Education:

Graduation in related field

Salary:

₹10,000.00 - ₹20,000.00 per month

Working Days :

Monday To Friday (Alternate Saturday Working )

Office Timing :

10 AM to 7 PM

Job Nature
Full Time
Job Location
Pune
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