The Junior QA Engineer will be responsible for ensuring the Quality of the product and features of Screen Magic Software Solutions across all the product lines. He/she develops test documentation including Test Plans, Test Case, and Test Scenarios and executes manual and automated tests, and analyze and troubleshoot issues. Provide QA support to customer-facing teams and contribute to resolving customer issues.

Job Responsibilities:

• Review and analyze system specifications
• Develop effective strategies and test plans
• Execute test cases (manual or automated) and analyze results
• Evaluate product functionalities as per the specifications
• Create logs to document testing phases and defects
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing
• Identify opportunities for continuous improvement.
• Document lessons learned, help maintain a knowledge database
• Must be good at writing test cases and test scenarios.
• Validate the issues reported by the customers
• Report bugs and errors to development teams
• Work with cross-functional teams to ensure quality throughout the software development lifecycle and resolve customer issues
• Provide QA support to customer-facing teams
• Ready to learn cross-functional technology
• Good team player and contributor

Required Skills:

• Experience in manual testing
• Strong written and verbal communication demonstrated through the creation of test plans, defect . . documentation, and summary presentations.
• Ability to work independently or with minimal supervision
• Has a good understanding of testing processes. (STLC, SDLC)
• Working knowledge of test management software e.g. Jira and SQL

Good to have:
• SQL knowledge
• JAVA knowledge
• Salesforce knowledge